Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-port-isabel-texas.primarycareaid.com (hereafter referred to as “In-home Aide,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) from Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Common Cause Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy applies to all aspects of our website, https://in-home-aide-for-elderly-port-isabel-texas.primarycareaid.com, including applications, services, and products offered by us. Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy covers situations where you:

  • Utilize our applications and services as an authorized user.
  • Visit any of our websites linked to this Privacy Policy.
  • Communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal information to enhance your experience and provide our services effectively:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and CVV.
  • Financial Information: Bank account details or other financial records linked to your profile.
  • Purchase Information: History of products or services purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for analytics and improved user experience.
  • Location Data: Geographic location data provided by your browser or device settings.
  • Feedback: Comments, suggestions, and reviews you share with us.
  • Social Media Information: Publicly available details from social media platforms when users choose to connect their accounts with our services.
  • Product Information: Preferences, interests, and product interactions for personalized recommendations.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party sources who share information with us based on their respective privacy policies.

Cookies

To enhance your experience and gain insights into user behavior, we employ cookies, which can be categorized as:

  • Strictly Necessary: Essential for navigating our website and using its core features.
  • Preference: Allow us to remember user preferences and settings.
  • Analytics: Help us understand how users interact with our site, providing valuable insights for improvement.

Users have the option to manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, such as:

  • Providing requested services or fulfilling transactions.
  • Complying with legal obligations.
  • Maintaining account history and providing customer support.

Once the purpose for which the data was collected is no longer relevant or required by law, we securely delete or anonymize the data to ensure your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Our partners and service providers adhere to strict security standards, ensuring the protection of your data.

Children’s Privacy

We do not intentionally collect or store personal information from children under 18 years old. If you are a parent or guardian concerned about our handling of data from minors, please contact us at the details provided below.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to your information and details about its use.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction or objection to the processing of your data under certain circumstances.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making processes, including profiling.

To exercise these rights or have any data-related queries, please reach out to our privacy team at:

  • Email: contact@in-home-aide-for-elderly-port-isabel-texas.primarycareaid.com
  • Address: [Provide Privacy Team Contact Address]

Changes to Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage you to review the policy periodically for the latest information on how we protect your privacy.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us using the details provided above.